Author Topic: Customer Service Note...  (Read 776 times)

Offline inthepocket

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Customer Service Note...
« on: February 27, 2009, 01:01:28 PM »
Greetings Fellow Garden Folk!

The foot switch on my WT1205 has a bad button on it that I noticed a gig or so ago.
Gave a quick call to C/S and spoke to a very nice rep.
I told him about the button and my efforts to clean any gunt out of the switch that may have existed. Can you repair it for me?, I asked. He said no...and promptly gave me an RMA# to return the faulty one for an exchange on a new one.
Can't complain about that kinda' service!!

Kudos and Thanx, ITP  [;)] [:)]


(Blondie') original 75' Fender Jazz
(Lil Bets') Carvin LB75P
(Tiny) King Doublebass {SlapKing}
 WT1205
D 2/10XLT @ 8ohms
D 2/12XLT @ 4ohms
Acme Low B-2 @ 8ohms

 
No Doubt when I Pound it Out.

(Blondie') original 75' Fender Jazz
(Lil Bets') Carvin LB75P
(Tiny) King Doublebass {SlapKing}
 WT1205
D 2/10XLT @ 8ohms
D 2/12XLT @ 4ohms
Acme Low B-2 @ 8ohms

 
No Doubt when I Pound it Out.

Offline smu573

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    • http://www.fifthworldmusic.com
Customer Service Note...
« Reply #1 on: February 27, 2009, 01:03:18 PM »
You spoke with Stacy and I'm glad he took care of you. Thanks In the Pocket. Are you gonna come out for Eden Member Forum Day in June?

We will our reality
WT1205,D210XLT8,D210XST8,D212XLT8,& a D115XLT8, EM3,EM5
Basses: Modulus Q6 & 1937 Kay upright> Radial bassbone>Fulltone clyde dlx wah> amp
Pre effect loop:
Boss SY3>EBS octabass>Fulltone bass drive>Lovetone Meatball>amp

post loop:
Love Tone ? (flanger)>Boss PH2> Boss DD6>volume pedal> Avalon U5>aux 2 in

Other basses: 2001 Fender Jazz passive USA, 2001 WARWICK FRETLESS BUBINGA PASSIVE,1995 WASHBURN AB10, 1990 IBANEZ EX SERIES W/ SEYMOUR DUNCAN QUARTER PUONDERS

Gear not being used in my live set up: Ampeg BA15 limited edition diamond tolex, Boss DS1, Ibanez ts9dx,

US MUSIC CORP CUSTOMER SERVICE MANAGER
We will our reality
WT1205,WT800,D210XLT8,D210XST8,D212XLT8,D115XLT,EM3,EM5,ECX112,D110XST8(custom built)
Basses: Modulus Q6 & 1937 Kay upright> Radial bassbone>Avalon U5>amp
Pre effect loop:
Boss SY3>EBS octabass>Fulltone bass drive>Lovetone Meatball>amp

post loop:
Love Tone ? (flanger)>Boss PH2>B

Offline inthepocket

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  • Posts: 641
Customer Service Note...
« Reply #2 on: February 27, 2009, 02:28:00 PM »
Sure...will Eden be sending me? Just kidding. If it wasn't 3K miles away, I'd consider it.
Kind Regards, ITP [;)]


(Blondie') original 75' Fender Jazz
(Lil Bets') Carvin LB75P
(Tiny) King Doublebass {SlapKing}
 WT1205
D 2/10XLT @ 8ohms
D 2/12XLT @ 4ohms
Acme Low B-2 @ 8ohms

 
No Doubt when I Pound it Out.

(Blondie') original 75' Fender Jazz
(Lil Bets') Carvin LB75P
(Tiny) King Doublebass {SlapKing}
 WT1205
D 2/10XLT @ 8ohms
D 2/12XLT @ 4ohms
Acme Low B-2 @ 8ohms

 
No Doubt when I Pound it Out.